Telephone Banking

Control your finances over the phone

With friendly advisers based right here in the UK, our telephone banking service is here for you 24 hours a day.

UK call centres - speak to someone who understands your needs
Fast service - need to bank in a hurry? Our touchtone service could help you save time
Free - there are no monthly charges; all you pay for is the cost of the call
24 hour access - we’re open 365 days a year. However, please remember that system updates mean that our telephone service is unavailable for short periods in the early hours of the morning.
Personal accounts management - our system puts your RBS current account, savings and credit card information in one place
Flexible - transfer money between your accounts with us, pay regular bills, manage direct debits and much more

Lines are open 24 hours.
Calls may be recorded

Max call charge from a BT line is 4p per minute. Calls from other networks may vary. Calls may be recorded.