Banking with RBS

• Our service approach
• Your banking team
• Partners in the RBS Group
• Awards and market position
• Switching to RBS
• Agency Banks
• Economic insight
• Payment Initiatives

Beginning a new corporate banking relationship is no small decision. Your business needs to be sure that your new bank has the scope to meet all your needs and the experience to manage the transition effectively.

More and more businesses are switching to The Royal Bank of Scotland because of our credentials to do exactly that. We have the reach and balance sheet strength to accommodate the most complex banking requirements.

Importantly, we also have a well-established account switching support process, tailored to the size and complexity of your business. Our relationship management teams are trained in the switching process. What's more, as business needs demand, we will provide a dedicated Switch Support Manager to take responsibility for the operational aspects of the move.

With The Royal Bank of Scotland, we make the switching process as smooth as possible, moving each of your banking facilities when you want them. As the following example shows, the process of moving corporate banking partner is often nowhere near as daunting as you might imagine.

First-hand experience of a first-class service

FD Systems - a Cardiff-based software consultancy - switched over to RBS in July 2006.

"We were looking to move to a new progressive bank, with more feeling and empathy for customers," explains Mark Elchells, FD Systems' Financial Controller. "RBS offered a modern facility to do banking and were more responsive - they were able to come and talk to you, rather than doing things remotely."

The switch was also simple. "It was very straightforward," he says. "We had one point of contact that kept us informed about what was going on. They took the whole process out of our hands."

The commercial potential represented by the RBS Group is a major attraction for many businesses that switch - and FD Systems was one of them. "The ability to make new contacts was a major plus point for the company. RBS come and talk to you and so you get to hear about other businesses in the locality".

Mark Elchells went on to explain: "Because RBS understand each business they work with, they can also make introductions between companies that could work for, or with, each other."

What's more, for many companies - including FD Systems - the fact that potential commercial partners bank with RBS is reassuring.