Business Banking Direct

Bank online, by post and
over the phone

With Business Banking Direct, you bank online, by post and over the phone. It could be perfect if there's not a branch nearby.


The benefit? We offer free banking on many standard transactions, and you could save a lot of time. However, you won't have a Business Relationship Manager.

(Most of our customers choose a service backed up by a local Business Relationship Manager - someone who can offer support, guidance and expert knowledge.)

Key benefits

  • Free banking - most of the time, you won't pay for your banking services. However, we charge for cash processing, and some other additional services. See our charges and fees
  • Secure and convenient - bank by telephone, internet and post
  • Loans, savings and more - we offer the range of banking facilities you expect
  • Support when you need it - simply call or email our Business Banking Direct Support Team
back to top

Transaction charges


Item Current Transaction Charge
Debit Transactions
Cashline withdrawals
Cheques, standing orders, direct debits and other debits
free
free
Direct Banking*
Account transfers (between your Business Banking Direct accounts)
Third party payments including bill payments
free
free
Internet Banking*
Account transfers (between your Business Banking Direct Accounts)
Third party payments including bill payments
free
free
Credit transactions
Credits i.e. Bank Giro Credits and pay ins
Automated credits e.g. credits through BACS Cheques lodged
free
free
Cash processing - Post Cash
In addition to the cash processing charges noted below, you will pay transit charges to the Royal Mail of £6.50 per envelope.
As paying in and withdrawing cash via branches is outwith the scope of the Business Banking Direct Current Account, such transactions will be charged at 200p per £100.
Cash paid in free

Charges for additional services

Business Banking Direct will charge for additional services provided to you whether these relate directly to your account or not. The current charges for the most common additional services are detailed in this table.


Additional services Charge
Certificate of balance free
Certificate of interest free
Duplicate statements £5 per request
Special presentations free
Audit letters - extracting and supplying information to your external auditors £25 + VAT
Returns inward i.e. cheques returned unpaid by drawer's bank £4
Recall of automated credit - due to an oversight on your part £5
Stopping a cheque - lost or stolen cheques are not subject to this charge £10
Charge for court orders/legal processes served on Bank brought by a third party against a customer £25 minimum

These charges will normally be debited to your account when the service is provided or is otherwise agreed. We do not charge for issuing a letter to advise you of an unarranged overdraft. Any charges incurred by another bank on your behalf and claimed from us by that bank will be charged to you at the reciprocal Agency rate agreed between the two banks.


Unarranged BorrowingCharge
Overdrafts
Unarranged borrowing		29.5%
Unpaid Item Fee
An Unpaid Item Fee of £35 (subject to a maximum of £140 per day) will be payable if:
  • you informally request an overdraft by issuing instructions for a withdrawal or other payment; and
  • the payment cannot be met from the funds in your account or any unused arranged overdraft; and
  • we decide in our discretion not to make the payment.

The fee is charged on the day we decide not to make the payment.

Paid Referral Fee
A Paid Referral Fee of £30 will be payable if:
  • you informally request an overdraft by issuing instructions for a withdrawal or other payment; and
  • the payment cannot be met from the funds in your account or any unused arranged overdraft; and
  • we decide in our discretion to make the payment so that an unarranged overdraft is created or increased.

We only charge one Paid Referral Fee per day, even if more than one item is paid from your account on that day. The total fee for a calendar month, capped at £120 per month, will be debited to your account on the sixth business day of the month after the month in which the transactions took place.

The Paid Referral Fee is payable in addition to interest.


Making and Receiving International Payments

Please note that International Transactions carried out on your Business Banking Direct account(s) are classed as additional services and incur separate charges. For details of our international payments tariff, please contact Business Banking Direct on 0800 783 9777. For details of other services not included here, please contact Business Banking Direct. There may be a charge for time spent in providing non-standard banking services and in administering your account(s). Where applicable the fee for this will be advised to you prior to payment.

Charging summary

Transaction charges and charges for additional services are reviewed from time to time. If any changes are made, a revised tariff or other specific notification will be sent to you at least one month prior to the date of implementation. It is not our general policy to pay Legal and Valuation charges on transfer of security.

*Charges apply for cash processing services and may apply for other additional services provided. Conditions apply. Calls may be recorded.

back to top